Partners For Success® Supervisor

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About 360 Communities

Founded in 1970 by a group of volunteers, 360 Communities is a non-profit organization which provides services to more than 17,000 people annually in over 40 locations in Dakota County, Minnesota. Holistic services include a network of five food shelves, two family resource centers, two domestic and sexual violence shelters, and two programs that support school success from birth to high school graduation.

Our staff and volunteers work with the community and strive to fulfill our mission daily. 360 Communities mission is: “In the spirit of caring for our neighbors, 360 Communities provides hope and support to people by engaging communities to prevent violence, ensure school success and promote long-term self-sufficiency”.

Title of Position: Partners for Success SupervisorPosition Type: Full-time, exempt

Pay Range: $22.00 per hour

Locations: Burnsville, MN

Closing Date: November 30, 2018

Position Overview: The principal purpose of this position is to supervise Family Support Workers, facilitate and implement an effective and innovative Family Support Worker service in creating a trusted link between home and school by providing parents with tools and strategies to ensure children achieve success in school.

Essential Duties and Responsibilities 

  1. Demonstrate commitment to the agency’s mission statement and core values at all times.
  2. Work with School Success Team to build partnerships and create models to ensure school success for all students in the community, especially those at risk.
  3. Supervise Family Support Workers to ensure they are qualified to collaborate with school staff in regard to school success and to meet the needs of children and families utilizing services related to self-sufficiency and violence prevention.
  4. Work with Director of School Success to develop and oversee the planning and implementation of training for staff development. Establish collaborative teams among Family Support Workers and facilitate team meetings.
  5. Provide regular one to one supervision time with each Family Support Worker, maintain documentation of staff performance and ensure compliance of mandated reporting laws for child abuse and neglect.
  6. Ensure accurate records of services for statistical reports and generate service reports to funders.
  7. Work cooperatively and maintain effective relationships with school administrators to successfully meet the needs of the schools and promote Partners For Success®.
  8. Represent 360 Communities in the community as the leader in the greater metro area in strengthening communities, violence prevention, school success and promotion of self-sufficiency.
  9. Demonstrated ability to relate to and work with diverse populations.
  10. Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated.

Supervisory Duties and Responsibilities 

  • Supervise the Family Support Workers.
  • Responsible for directing, motivating, developing, evaluating and reviewing staff work.
  • Managing staff, preparing work schedules, and assigning projects and duties
  • Monitoring and controlling resources used by staff
  • Interview and train new employees, or oversee those personnel processes.


Education and/or Experience 

  • Bachelor’s degree (B. A.) from four-year College or University, and two years’ experience working with families who are experiencing stress, in crisis and/or who are isolated.
  • Experience working in education and school systems.
  • Experience working with a collaborative and constructive peer group.
  • Experience hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility and performance.
  • Computer skills, including Microsoft Word, Excel and use of database systems.
  • Must possess and maintain a valid Minnesota driver’s license.
  • Must pass a pre-employment background check.

Professional Abilities and Skills

  • Interpersonal: Work with integrity. Ability to maintain confidentiality. Understand and comply with professional ethics and standards of practice. Contribute to building positive team spirit and put success of team above own interests. Recognize accomplishments of other team members. Seek increased responsibilities. Look for and takes advantage of opportunities. Ask for and offers help when needed.
  • Work: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited direction may exist. Strive to continuously build knowledge and skills. Display original thinking and creativity. Include appropriate people in decision-making process. Adapt to changes, delays, or unexpected events in the work environment. Ability to keep accurate and complete work records. Support cost-saving measures. Set and achieve challenging goals.
  • Time Management: Prioritize and plan work activities. Use time efficiently. Arrive punctually each workday; complete assigned tasks within the required time frame.
  • Communication: Speak clearly and persuasively in positive or negative situations; listen and get clarification. Present and interpret numerical data and written information effectively.
  • Leadership: Exhibits confidence in self and others. Inspires respect, trust and motivates others to perform well and fulfill vision. Effectively influence actions and opinions of others. Accepts feedback from others. Provides vision and inspiration to peers and subordinates. Gives appropriate recognition to others. Displays passion and optimism.

Preferred Qualifications 

  • Experience hiring and recruiting.
  • Working knowledge of human resources; professional development plans, performance evaluations, performance improvement plans, and corrective action policies.

A complete job description can be requested by e-mailing

360 Communities values racial, ethnic and cultural diversity. We strongly encourage diverse candidates to apply.

360 Communities is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance, protected veteran status or any other characteristic protected by law.