Outreach Advocate

Position Type: Full-time; 40 hours per week, may include some nights and weekends

Pay Range: $18.54 per hour

Location: Dakota County, MN, with primary office in Inver Grove Heights

Closing Date: November 6, 2017

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About 360 Communities
Founded in 1970 by a group of volunteers, 360 Communities is a nonprofit organization which provides services to about 18,000 people annually in over 40 locations in Dakota County, Minnesota. Holistic services include a network of five food shelves, two family resource centers, two domestic and sexual violence shelters, and three programs that support school success from birth to high school graduation.
In the spirit of caring for our neighbors, 360 Communities provides hope and support to people by engaging communities to prevent violence, ensure school success and promote long-term self-sufficiency.


Position Overview:

The Outreach Advocate will serve as a resource to domestic violence and sexual assault victims by providing services and resources within the community. Advocates routinely assist in delivering legal advocacy services, providing feedback to criminal justice system professionals, and attending court hearings with clients as necessary. This position will work independently in addressing issues and concerns within the community and work with the supervisor to ensure case load is managed appropriately.

Description of Responsibilities:

  • Deliver comprehensive legal advocacy services including, but not limited to: legal information, assistance obtaining protection orders, referrals to assorted legal programs; excluding any legal advice or representation
  • Complete safety plans with clients and provide referrals to other services including outreach to resources within the community
  • Develop and maintain strong working relationships with all community partners, which may include law enforcement, criminal justice professionals, and social workers
  • Maintain a professional relationship with domestic violence and sexual abuse victims, while providing services to ensure their safety, security, and health
  • Provide clear documentation with proactive follow-up on reports made to law enforcement
  • Assist in shelters as directed or as necessary

Required Skills:

  • Calm, non-judgmental, demeanor when subjected to traumatic and emotional personal life stories
  • Ability to adapt and work in a fast-paced, multi-faceted, environment utilizing independent decision making and prioritization skills
  • Assertive communication skills when discussing situations with authority
  • Proficient communication in English – both written and verbal
  • Basic working computer knowledge of Microsoft Office programs and database systems

Required Qualifications:

  • Bachelor’s degree from a four-year college or university in a human services or closely related field and one to two years of related experience with victims of violence; or an equivalent combination of education and experience
  • A valid Minnesota driver’s license, insurance, and acceptable driving record
  • Sexual Assault Services Advocacy Training; either successful completion of, or ability to complete training within 6 months of hire
  • Minnesota Mandated Reporter training; either successful completion of, or ability to complete training during the first available opening after hire
  • Must pass a pre-employment background and police department clearance check

Preferred Qualifications:

  • Experience working with socially, economically and culturally diverse populations
  • Ability to communicate effectively in a secondary language


A complete job description can be requested by e-mailing HR@360communities.org.

360 Communities values racial, ethnic and cultural diversity. We strongly encourage diverse candidates to apply.

360 Communities is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance, protected veteran status or any other characteristic protected by law.