Family Support Worker

Position Type: Part-time, 20 hours per week; school year only

Pay Range: $16.00 – $17.00 per hour

Locations: Farmington High School; Farmington, MN

Closing Date: November 6, 2017

About the Organization:

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About 360 Communities
Founded in 1970 by a group of volunteers, 360 Communities is a nonprofit organization which provides services to about 18,000 people annually in over 40 locations in Dakota County, Minnesota. Holistic services include a network of five food shelves, two family resource centers, two domestic and sexual violence shelters, and three programs that support school success from birth to high school graduation.
In the spirit of caring for our neighbors, 360 Communities provides hope and support to people by engaging communities to prevent violence, ensure school success and promote long-term self-sufficiency.


Position Overview:

The Family Support Worker is in a school-based setting working cooperatively with school staff to identify families and students in need of additional support related to community resources, academic success, and safety. 360 Communities staff work to create a trusted link between home and school by providing parents with tools, resources, and strategies to ensure families are stable and children achieve and sustain school success.

Description of Responsibilities:

  • Follow mandated reporting laws for child abuse and neglect
  • Create relationships with school staff, students and families, outside agencies, and fellow staff members to ensure appropriate community and county resources and referrals are provided
  • Follow-up on referrals from school staff, 360 Communities co-workers, self-referrals and community partners
  • Provide clear and complete documentation for family intake, and maintain data for government reporting and statistical evaluation
  • Establish goals for self-sufficiency planning with parents and/or students
  • Collaborate with student’s and family’s personal and professional network to provide support in meeting identified goals
  • Engage parents in building communication between home and school
  • Set goals with students and parents for school success, including: attendance, homework, academics, and behavior
  • Uncover domestic and sexual violence and connect families to internal violence prevention and intervention resources
  • Provide ongoing support and follow-up to families pertaining to targeted areas of work
  • May require independent travel to other locations with unknown environmental conditions and noise levels (including visits to homes or community locations)Required Skills:
  • Strong interpersonal skills including communication and relationship building with all ages, demographics, and socioeconomic backgrounds
  • Ability to adapt and work in a fast-paced, multi-faceted, environment, utilizing independent decision making and prioritization skills
  • Basic computer knowledge of Microsoft Office programs and database systems
  • Comfortable working in school and home settingsRequired Qualifications:
  • Bachelor’s degree from a four-year college or university in a human services or closely related field and one to two years of experience working with families experiencing stress and crisis; or an equivalent combination of education and experience
  • Minnesota Mandated Reporter training; either successful completion of or enrollment and completion of training at the first available opening after hire
  • Must pass a pre-employment background checkPreferred Qualifications:
  • Candidates with a valid driver’s license, insurance, and acceptable driving record
  • Ability to communicate effectively in a secondary language
  • Experience working with socially, economically and culturally diverse populations

A complete job description can be requested by e-mailing

360 Communities values racial, ethnic and cultural diversity. We strongly encourage diverse candidates to apply.

360 Communities is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance, protected veteran status or any other characteristic protected by law.